privacy policy

*Effective Date:** October 16, 2026 **Last Updated:** October 16, 2026 ## 1. Introduction Welcome to PAI B2B (“PAI B2B,” “we,” “our,” or “us”). PAI B2B is a business-to-business (B2B) platform intended to connect businesses, manufacturers, suppliers, wholesalers, exporters, importers, distributors, and commercial buyers across international markets. We respect your privacy and are committed to protecting the personal information and business-related data you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access our website, create an account, contact us, or use our services. By using our platform, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will request it separately. ## 2. Information We Collect Depending on how you use our platform, we may collect the following categories of information: ### 2.1 Personal Information * Full name * Business email address * Telephone number and business contact details * Job title and company role * Account username and authentication information ### 2.2 Business Information * Company or organization name * Business address and country * Business registration details, where applicable * Tax or business identification information, where legally necessary * Company website and business profile * Products, services, and industry information * Supplier, buyer, manufacturer, or distributor details ### 2.3 Transaction and Trade Information When relevant to the services offered, we may collect information concerning product inquiries, quotations, purchase orders, order history, shipping details, trade documentation, invoices, and communications between business users. ### 2.4 Technical Information We may automatically collect certain technical information, including IP address, browser type, device information, operating system, access times, pages visited, and website usage data. ### 2.5 Communications We may collect information you provide when contacting customer support, submitting a form, reporting an issue, responding to a survey, or communicating with us. Please do not submit sensitive personal information unless it is specifically required and an appropriate lawful basis exists. ## 3. How We Use Your Information PAI B2B may use collected information to: * Create, maintain, and secure user accounts. * Facilitate business connections between buyers and suppliers. * Display business profiles and product listings according to account settings. * Respond to inquiries, quotation requests, and support requests. * Facilitate transactions and related trade processes where supported. * Verify business information and help detect fraudulent or misleading activity. * Improve platform performance, usability, and customer experience. * Send service announcements, security alerts, and important account notifications. * Send promotional communications where permitted by law and, when required, with your consent. * Comply with applicable legal, regulatory, tax, and recordkeeping obligations. * Enforce our Terms of Service and protect our users, platform, and business operations. We will not use personal information for materially unrelated purposes without an appropriate legal basis or notice where required by law. ## 4. Business Profiles and Public Information PAI B2B may allow business users to create profiles, publish product listings, and share company information with other users. Information intentionally published on a public business profile may be visible to visitors, registered users, search engines, or other third parties, depending on platform functionality and settings. Users should not publish private contact information, confidential trade documents, financial details, or commercially sensitive information unless they intend to share it with the relevant audience. PAI B2B does not guarantee that information published publicly can be completely removed from third-party search engines, cached pages, or copies independently retained by others. ## 5. Sharing and Disclosure of Information We do not sell personal information to third parties in exchange for money. We may disclose information in the following circumstances: ### 5.1 Business Users When you contact a supplier, respond to a buyer, submit a quotation request, or use a business-matching feature, relevant information may be shared with the intended business recipient. ### 5.2 Service Providers We may share necessary information with trusted service providers that support our operations, such as hosting providers, cloud storage providers, customer support services, security providers, analytics services, and communication providers. These providers may process information on our behalf subject to applicable contractual and legal safeguards. ### 5.3 Logistics, Payment, and Trade Partners Where such services are available and relevant to a transaction, information may be shared with payment processors, shipping companies, customs brokers, trade service providers, or other parties involved in fulfilling a requested service. ### 5.4 Legal and Regulatory Requirements We may disclose information when reasonably necessary to comply with applicable law, a valid legal process, regulatory requirements, or lawful requests from competent authorities. ### 5.5 Business Transfers Information may be transferred as part of a merger, acquisition, restructuring, financing, or sale of business assets, subject to applicable privacy laws and appropriate safeguards. ### 5.6 With Your Consent We may share information for additional purposes when you have provided valid consent or otherwise authorized the disclosure. ## 6. International Data Transfers PAI B2B is intended to support international business activities. Your information may therefore be processed or accessed in countries other than the country where you reside or conduct business. Where information is transferred internationally, we will take measures required by applicable law, which may include contractual safeguards, appropriate transfer mechanisms, or other legally recognized protections. The availability of a particular transfer mechanism depends on the jurisdictions involved and the nature of the data. ## 7. Data Security We take reasonable technical, administrative, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, misuse, or destruction. Depending on the services and risks involved, these measures may include access controls, secure authentication, encryption where appropriate, monitoring, and internal security procedures. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security of information transmitted or stored through the platform. Users are responsible for protecting their account credentials and promptly reporting suspected unauthorized access. ## 8. Data Retention We retain personal and business information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations. Retention periods may vary according to the type of information, the nature of the business relationship, applicable law, and legitimate operational requirements. When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal retention obligations and legitimate claims. ## 9. Cookies and Similar Technologies PAI B2B may use cookies and similar technologies to: * Maintain sessions and account functionality. * Remember user preferences. * Understand website traffic and performance. * Improve platform security and usability. * Support analytics and, where applicable, advertising. Where required by law, non-essential cookies or similar technologies will be used only after obtaining the necessary consent. You may manage cookies through your browser settings or any cookie preference tool provided on the website. Disabling certain cookies may affect some platform features. ## 10. Your Privacy Rights Depending on your location and the laws applicable to our processing activities, you may have the right to: * Request access to your personal information. * Request correction of inaccurate or incomplete information. * Request deletion of personal information where legally available. * Request restriction of certain processing activities. * Object to certain types of processing, including direct marketing. * Request a portable copy of eligible information. * Withdraw consent where processing is based on consent. * Lodge a complaint with the appropriate data protection authority. These rights are subject to applicable legal conditions and exceptions. For example, we may need to retain certain records to comply with law or establish, exercise, or defend legal claims. To exercise your rights, please contact us using the details provided in the Contact Information section. We may request reasonable information to verify your identity before processing a privacy request. ## 11. Third-Party Websites and Services Our platform may contain links to third-party websites, payment services, logistics providers, or other external services. Those third parties operate under their own privacy policies and terms. PAI B2B is not responsible for the privacy practices, security, or content of third-party websites that we do not control. We encourage users to review the privacy policies of relevant third-party services before providing personal or business information. ## 12. Children's Privacy PAI B2B is designed for business and commercial use and is not intended to collect personal information from children in violation of applicable law. Individuals who are not legally permitted to enter into the relevant business arrangements must not create accounts or use restricted platform features contrary to applicable law. If we become aware that personal information has been collected in circumstances that violate applicable children's privacy requirements, we will take appropriate steps to address the issue. ## 13. Data Breaches and Security Incidents If we become aware of a personal data breach affecting information under our responsibility, we will investigate and take reasonable steps to contain, assess, and address the incident. Where applicable law requires notification to affected individuals, regulators, or other parties, we will provide such notification within the legally required timeframe. ## 14. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal obligations. When changes are made, we will update the “Last Updated” date. Where required by applicable law, we will provide additional notice or request consent before implementing material changes. We encourage users to review this page periodically. ## 15. Contact Information If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us: **Platform Name:** PAI B2B **Website:** [ https://paib2b.com/ **Privacy Email:** [ paib2bofficial@gmail.com **Business Address:** [website admin office Chittagong Bangladesh ] **Country:** Bangladesh Please replace the contact placeholders above with accurate and monitored business contact details before publishing this Policy. ## 16. Applicable Laws This Privacy Policy is intended to support responsible data handling in international B2B operations. It should be interpreted and applied in accordance with the data protection and privacy laws applicable to PAI B2B and its users. Where applicable, this may include the personal data protection laws of Bangladesh, the European Union General Data Protection Regulation (GDPR), and other relevant national or regional privacy laws. Nothing in this Policy excludes or limits any privacy right or legal protection that cannot lawfully be excluded or limited.